SATX Bounce FAQ - Frequently Asked Questions

Find answers to frequently asked questions about SATX Bounce House and Inflatable Rentals. Learn about delivery timings, payment methods, safety guidelines, rental duration, cancellation policies, and more...

Where do you offer bounce house rentals?

We offer bounce rentals in San Antonio, TX. We also offer bounce rentals in other parts of Bexar County. Please contact us for more information.

When do you deliver the bounce houses and waterslide rentals?

We like deliver the bounce houses early between 8 am and 10 am, right to your door! However, we often have open availability and are happy to work out a time that is best for you.

What payment methods do you accept for bounce houses and water slide rentals?

We accept cash, CashApp, and credit card payments through PayPal.

Do I need a generator for the bounce houses?

No, you don't need a generator unless your party location is far from an electrical outlet.

Can I make a bounce house rental overnight?

Yes, we offer overnight rentals for an additional fee. Please let us know in advance if you'd like to keep them longer.

Is a bounce house safe?

Absolutely! Safety is our top priority. However, we do ask that you keep an eye on the bouncers at all times to ensure everyone's safety.

Can we wear shoes inside SATX bounce houses?

For safety reasons, we kindly request that you jump in with bare or socked feet only. No shoes allowed!

How long can we rent the bounce houses or jumping place for?

Our rentals are for the entire day! You can enjoy the bounce houses from the time of delivery until pickup.

What if there's bad weather on the day of my party?

In the event of bad weather, we offer a flexible rescheduling policy. Please contact us as soon as possible to discuss alternate arrangements.

Can I cancel my reservation?

We understand that plans can change. If you need to cancel, please notify us at least 48 hours before your scheduled delivery time for a full refund.

Is there a minimum age requirement for using the bounce houses?

While there is no strict minimum age requirement, we recommend that children using the bounce houses are supervised and of appropriate age for safe enjoyment.

Do you offer discounts for multiple rentals?

Yes, we offer discounts for multiple rentals. Please contact us for more information.

Do you offer discounts for non-profit organizations for bounce house and water slide rentals?

Yes, we offer discounts for non-profit organizations. Please contact us for more information.

Do you offer discounts on inflatable castles and waterslides for military personnel?

Yes, we offer discounts for military personnel. Please contact us for more information.

Do you offer discounts for first responders in San Antonio on bounce houses and water slides?

Yes, we offer discounts for first responders. Please contact us for more information.

What about discounts for teachers and other community organizations in San Antonio?

Yes, we offer discounts for teachers. Please contact us for more information.

Do you offer discounts for healthcare workers?

Yes, we offer discounts for healthcare workers. Please contact us for more information.

How do I book San Antonio bounce house rentals?

You can book a bounce house by calling us at (512) 210-0194 or by filling out the contact form on our website.

How far in advance should I book a bounce house near me?

We recommend booking at least a week in advance to ensure availability. However, we can sometimes accommodate last-minute requests. Please contact us for more information.

Do you offer gift certificates?

No, we do not offer gift certificates at this time.

Are there deals on party packages?

Yes, we offer party packages and discounts on inflatable bounce houses and waterslides. Please contact us for more information.

What about party supplies?

Yes, we have cotton candy machines, popcorn machines, snow cone maker and more. Please contact us for more information.

Are tables and chairs available with bounce house rentals in San Antonio, TX?

Yes, we offer tables and chairs. Each folding table comes with six folding chairs. Please contact us for more information.

Do you offer pony rides or petting zoos with bounce house rental in San Antonio, TX?

Yes, we are partnered with GIDDY UP PONY PARTIES AND PETTING ZOOS, LLC to offer pony rides and petting zoo experiences!